Privacy Policy
Last updated: October 2026
Vita Optima B.V. respects your privacy. This Privacy Policy explains which personal data we collect through this website, why we collect it and what your rights are. We process personal data in accordance with the General Data Protection Regulation (GDPR).
Who we are
Vita Optima B.V., Klappolder 224, 2665 MR Bleiswijk, the Netherlands. Chamber of Commerce number 72629797. Email: service@vitaoptimabv.com. Phone: +31 10 311 54 40. Vita Optima B.V. is the controller for the processing described in this policy.
Which personal data we collect
When you use our contact or service request form, we collect the data you provide: your name, company, email address, phone number and the information you share about your product, shipment and required services.
When you visit our website, technical data may be collected, such as your IP address, browser type and the pages you visit. This happens through cookies and similar techniques, as described below.
Why we use your data
We use the data from the form only to respond to your request, to prepare a service proposal and to stay in contact about it. The legal basis is your request and our legitimate interest in responding to business enquiries.
We use technical data to keep the website secure and working properly and, only with your consent, to analyse how the website is used.
How long we keep your data
We keep form submissions for as long as needed to handle your request and any resulting business relationship, and no longer than two years after our last contact, unless a longer period is required by law, for example for financial records.
Sharing your data
We do not sell your personal data. We only share data with service providers who help us run this website and our business, such as our website host, and only to the extent necessary. These providers process data on our instructions under a data processing agreement. Where data is processed outside the European Economic Area, we make sure appropriate safeguards are in place.
Cookies
Our website uses functional cookies that are necessary for the website to work. Analytical or other cookies are only placed with your consent, which you can give or withdraw at any time through the cookie settings. The map on our About us page is provided by Google Maps, which may place its own cookies.
Your rights
You have the right to access, correct or delete your personal data, to restrict or object to its processing and to receive your data in a portable format. You can also withdraw your consent at any time. To exercise these rights, contact us at service@vitaoptimabv.com. We will respond within one month.
If you believe we do not handle your personal data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
We take appropriate technical and organisational measures to protect your personal data against loss and unauthorised access.
Changes
We may update this Privacy Policy from time to time. The latest version is always available on this page.
